Defending Against Insider Threats (Part 2)

Insider Threats can cripple an organization, but a multi-layered security strategy can reduce the likelihood of success. Some of the best practices for guarding against insider threats also apply a range of security issues. When developing your overall security plan, it is important to prioritize implementation as well as establish a ranking of most critical […]

Defending Against Insider Threats (Part 1)

In their “Common Sense Guide to Mitigating Insider Threats 4th Edition,” CERT provides an exhaustive set of recommendations for defending against insider threats. This raises the question, “Can a company actually defend against insider threats?” Insider threats can be stopped, but it will require a layered approach throughout the company. Like many security issues companies […]

Usability and Your Customer

Usability plays a vital role in long-term engagement with your customer. If the tools, services, processes or website that the customer uses to interact with you are not easy to understand or easy to learn, then you may lose customers in the midst of the confusion. At some level every business, should consider all points […]

10 Smart Government IT Trends

In a recent symposium on smart government, Gartner Research analysts suggested that social, mobile, cloud and information are converging and driving innovation that will help establish and develop smart governments. Gartner offers 10 related IT trends that will play a key role in the coming years (see Gartner Newsroom). What is smart government? It might […]

IT for Improving Customer Experience in Banking

The drive for improving customer experience in banking has pushed many financial institutions to embrace new roles for technology. Over the last two years, Bank of America has introduced a range of new services that integrate a range of mobile, communication, and interactive technologies. From back-end infrastructure upgrades to front-facing customer technologies, Bank of America is […]

Finding Value in the Internet of Things

Gartner Research recently conducted a symposium exploring the Internet of Things. Gartner analysts are studying four fundamental usage models that could help businesses take advantage of the emerging technologies. Their goal is to help businesses see through the cluttered of information flooding the market concerning the Internet of Things. “As the Internet of Things grows […]

Versatile Infrastructure to Meeting Changing Needs

Small to Medium Businesses (SMBs) can leverage the latest advances in technology to increase versatility and performance. In the past, many smaller businesses feared the large upfront investment required to update company infrastructure. Over the last several years, the rapid developments in virtualization technologies have made it easier than ever for SMBs to take advantage […]