Getting a cash withdrawal from your ATM may not require a box of Kleenex, but some banking activities actually do carry emotional weight. According to a recent study by ING Bank, emotions play a vital role in certain banking transactions.[1] This study not only exposes the complexity of many technical transactions, but it also reveals […]
Humanizing Healthcare Through Technology
The convergence of technology and healthcare has been rapidly advancing over the last five years. While the possibilities are amazing, one could lose sight of the human patient in the midst of advances. Doctors are facing this challenge of keeping care front and central even in the midst of new advances. As Dr. Paul A. Heineken trains young […]
10 Strategic Management Tools
Gartner has identified 10 technologies that are becoming strategic management tools for companies. We’ve discussed many of these technologies and trends in past columns, but it will be helpful for businesses to keep these on the radar when considering strategic planning for future development. “We are already seeing the adoption of ‘big data’ within the […]
Data as a Revenue Generator
Many companies may be sitting on valuable assets that could open dramatic cash flow. Big data is helping organizations uncover patterns in their company, customers and the surrounding culture, but David Newman, research vice president at Gartner, suggests open data may provide the competitive advantage for generating revenue. He explains, “more government agencies are now opening their […]