Voice-over Internet Protocol (VoIP) is emerging as a major way for your company to revolutionize how it communicates. Rather than take phone calls over analog audio signals (a.k.a through a traditional phone), users can instead make calls transmitted over the internet via digital data from anywhere with a broadband connection.
What Makes VoIP Great?
Simply put, VoIP for business technology has the potential to increase the overall productivity of an organization, because it allows employees to multi-task and increase mobility without interruption. However, did you also know that VoIP can save your organization money? Here’s how. Because VoIP uses software to make internet phone calls, you can save funds that were normally relegated to pay for traditional phone services.
What Makes VoIP Great for Businesses?
Other great features of VoIP for business, include:
- Easy to install, use, and troubleshoot
- Increases productivity, flexibility, and mobility
- Saves businesses money
- Integrates with other business systems
- Supports older technologies (e.g., fax)
- More efficient use of bandwidth
- Streamlines teleworking
- Delivers rich media services (e.g., send instant messages, make video or voice calls)
- Reduces equipment cost and maintenance cost
The Three Types of VoIP
- Analog Telephone Adaptor (ATA)
ATAs are almost exactly what they sound like — analog-to-digital converters. This simple and most common ATA method essentially converts analog signals from your traditional phone and converts them to digital data so that it can be transmitted over the internet. All you have to do is plug your phone cable into the ATA, and you’re set to make or take VoIP calls.
- VoIP Phones or IP Phones
VoIP phones, or IP phones, are a bit more specialized — even if they don’t look like it. While IP phones maintain the normal look of a traditional phone, they differ in the fact that they use an entirely different connector — something called an RJ-45 Ethernet connector. IP phones come with the necessary software and hardware to handle IP calls — all you need is a router (or a Wi-Fi hot spot) for your device to connect to, and you’re ready to make IP phone calls.
Another easy — possibly the easiest! — way to use VoIP is via computer-to-computer methods. All you need is the software, a fast internet connection, a microphone, speakers, and a sound card, and you’re ready to make or take VoIP calls at any distance — and usually at no charge.
VoIP for Business
At Integracon, our IT solutions and support include managing VoIP services for businesses. Our telecommunications team focuses on the supply, installation, and maintenance of your business telephone systems, structured cabled networks, and associated telecom equipment. From the simplest solutions to the most complex, we assess your communication needs to find your most desirable communication system, but we don’t stop there! After that, we then help you manage your systems and help keep your customers within arms-reach, so that you continue to grow and communicate successfully.