5 Things You Need to Know About VoIP

If you work in a business where dialing phones is part of the job, chances are you’ve heard about VoIP. More and more companies are ditching traditional phone plans and opting to embrace this new technology to save money and optimize performance. But what exactly is VoIP and how can your business benefit from it? Keep reading to learn 5 key pieces of information about this phone service alternative. 

What is VoIP?

VoIP stands for Voice over Internet Protocol. Instead of utilizing traditional landlines to place calls, VoIP uses the internet to provide service all over the world. By utilizing this high-speed connection alternative, users are able to bypass the phone companies while maintaining call clarity and essential business features like conference calls and call routing. 

How does it work?

In simple terms, VoIP transforms analog signals and turns them into digital form to transmit over the internet. By using what’s known as Session Initiation Protocol (SIP), the message is then transformed into an audible message for the intended recipient. Old methods of telephone service rely on copper telephone lines that are costly to maintain and drive up the price of service. With VoIP, the data is transmitted through the internet and allows your business to run more efficiently and independently. 

What are the benefits of VoIP?

The biggest benefit of VoIP is the low cost of service. Because VoIP does not depend on traditional landlines, providers can offer lower rates than standard phone companies. Additionally, VoIP allows employees to use a broad range of communication while only relying on bandwidth. Some examples of key features include the ability to build a multilevel contact center, send instant messages, and host video calls. 

How difficult is it to switch to VoIP?

While the idea of changing phone and communications systems sounds intimidating, most companies are able to complete the process in 1-2 business days. While each company is different and requires a unique set of services, the setup is relatively easy when performed by professionals. Many providers will also suggest taking a day to train employees on the new system and address common troubleshooting questions or concerns. 

How do I get started?

Once you have made the decision to switch over to VoIP, it’s essential to consult with experts to begin the process. At Integracon, our team is highly skilled in IT Telephony Services and can create a plan designed specifically for your business. Our cost-effective and versatile solutions will improve your communication efficiency while providing relief to your budget. Contact an IT specialist today to learn how you can benefit from VoIP.